Terms and Conditions
1. All amounts invoiced to the customer are payable on or before the last day of the terms agreed to. If any amount invoiced is not paid within the agreed terms, then all amounts invoiced by Brookvale Stainless shall become due and payable immediately. Payments can be paid electronically prior to picking up goods or in person via EFT when picking up goods. All goods remain the property of Brookvale Stainless until paid for.
2. Any claims made by the customer for credit must be made in writing within 48 hours of the date of invoice. Brookvale Stainless may refuse any claims after that time. Brookvale Stainless will refund on stock items only, a restocking fee of 15% may apply. All special orders will not be refunded.
3. All approved orders to proceed are to be sent in writing via email where possible.
4. All orders over $1000 require a 30% deposit unless discussed prior.